What Can You Expect From Us
Your safety and the safety of our team members has been our top priority. Upon your return, you will notice the following protocols & guidelines that have been put in place to ensure the health and safety of our guests & team members.
All employees were required to complete a COVID-test with a confirmed negative prognosis from a certified health professional in order to return to work.
Everyone will be thermal tested either via touchless thermometer or infrared technology before entering property.
Employees & guests with temperature of 100.4F, or higher, will not be allowed to report to work or admitted to the property.
Face masks will be mandatory for all employees and guests.
Complimentary Personal Protective Equipment will be available for guests, and supplied to employees.
Hand sanitizer stations will be widely available throughout the property.
Plexiglas barriers installed where necessary to maintain social distancing.
Engaged to assist guests.
What We Ask Of You
NEW: Route 66 Casino Hotel has implemented a new COVID-19 Safe Practice (CSP) protocol that is in accordance with New Mexico’s Public Health Order. Until further notice, we are only allowing entry for New Mexico residents into the Route 66 Casino Hotel. Non-New Mexico Residents, Out of State Visitors, Part-Time Residents will only be allowed entry after quarantining for 14 days. Essential businesses, such as the Route 66 Travel Center and the 66 Pit Stop, will continue to be open and available for all travelers. Once we are past the current public health emergency, we hope you’ll consider visiting with us in the future. Thank you for your cooperation and understanding.
Face masks are mandatory. You may be asked to briefly lower your mask for I.D. verification. Masks may not cover your entire face.
A Government issued ID will be required to enter.
All guests must be 21+.
Give fellow guests their space, at least 6 feet apart.
If you leave the building, you may be subject to re-screening and additional wait times.
Smoking is prohibited on the gaming floor. A separate smoking area will be provided.
Please report unsafe practices, illness or other concerns to security or a CARE team member.
For everyone’s safety, the Route 66 Team has established a code of conduct for our guests & employees to adhere to. To know what to expect when you arrive, please review the Code of Conduct by clicking the button below.
Thank you for understanding that everyone’s health and safety is our top priority.